SecronyxDiagnose endpoints in plain English — read-only, zero retention.
Secronyx is the diagnostic co-pilot for regulated MSPs. Skip the per-platform scripts and the data-sprawl: ask a question, get the answer, nothing stored. Designed to sit next to ConnectWise, NinjaOne, and Datto.
01What you can ask
These aren't hardcoded commands. If you can type the question, Secronyx can run it.
02How it works
Deploy the agent
Read-only agent on the host. Never modifies state. Safe for compliance and audit teams.
Ask in plain English
Type the question — Secronyx translates it into the right OS-specific query and runs it against the host directly.
Get targeted insights
Structured answer with the fields you actually need. No raw dumps, no log-diving, no data leaving the boundary.
03Built for regulated industries
Healthcare (HIPAA)
Diagnostic queries without exposing patient data. Read-only architecture means no incidental access to PHI.
Finance (SEC / GLBA)
Investigate endpoints without changing them. Zero retention removes the compliance liability of stored diagnostic data.
Legal / privileged data
Help-desk diagnostics without traversing privileged content. Queries return what's asked, nothing more.
04Cross-platform, one syntax
05What it changes
Faster resolution
Answer in the help-desk ticket, not three queues later. Diagnostic time drops from minutes to seconds.
Reduced costs
One pricing model, not per-endpoint linear scaling. Replaces a stack of point tools with one query interface.
Improved security
Read-only architecture by design. Smaller attack surface than RMMs that can change state.
Consistent results
Same question, same answer, every time — regardless of which technician asks.